Frequently asked questions.
What forms of payment does Fridaze accept?
Currently, Fridaze only accepts cash payments in U.S. dollar bills of any denomination; coins are not accepted.
Fridaze is a private business and complies with Section 31 U.S.C. 5103 regarding regulations on legal tender.
What brands do you guys carry?
In addition to our very own Fridaze brand of cannabis products, we also carry some of Californias premier brands, such as: PlugPlay, Stiiizy, Coldfire Extracts, Cannabiotix/CBX, BLEM, KushCO, Jetty, and many more! Please call us during our hours of operation with any questions, or view our weed maps menu, which is always live and up to date!
Does Fridaze do exchanges or returns for disliked or defective products?
Fridaze does not accept any returns or product exchanges for any* product. All sales are final at the time of purchase and appropriate signage is placed in the store and by each register in clear view.
*In the case of a defective cartridge, disposable, pod, battery, or other manufactured electronic cannabis item that is purchased from Fridaze's storefront, we are able to process a return for another unit of the same product, only if:
-The patient obtains official correspondence from the manufacturer acknowledging the defective nature of the item they produced and providing a unit to replace the defective item.
-Fridaze-Manufactured products may obtain official correspondence upon presentation of defective item to a store manager in person upon day of purchase.
. *All elements of the original packaging must be returned with the item
How do I contact the manufacturer of a defective item in order to process my return?
All out of house electronic cannabis items such as cartridges, pods, batteries, and disposable pens are manufactured by their respective retailers and most have included preferred forms of company contact on the items original packaging. Most commonly, patients contact the brand through Instagram DMs to the official company account or by an email found on the respective company's website.